AI Chatbots for Customer Service: $0.99 vs $150K Gap [2026]
Every vendor pitching a support bot in 2026 claims it can replace half your help desk. The pricing tells a different story. Intercom charges $0.99 for every ticket its Fin agent resolves. Sierra asks enterprise buyers to sign contracts that start around $150,000 a year before a single conversation happens. Salesforce bundles its Agentforce agent…