PS5 to PS5 Pro Trade-In: 12 Steps, Up to $375 Back [2026]

Sony’s March 2026 price hike pushed the PS5 Pro to $899.99, the standard PS5 to $649.99, and the PS5 Digital Edition to $599.99, according to Sony’s official PlayStation Blog price announcement. That’s a steep bill for anyone upgrading, and it’s why so many PS5 Pro buyers in September 2026 are searching for the fastest way to turn their old console into cash or store credit instead of letting it collect dust in a closet. Search interest in “ps5 trade in value” is running close to 2,900 monthly searches in the US, and GameStop’s own listings show trade credit swinging by tens of dollars week to week depending on condition and promotions.

This tutorial walks through the entire process: backing up your data, deactivating your account, wiping the console safely, comparing GameStop against Best Buy against private marketplaces, and avoiding the mistakes that cost sellers real money. It’s built around Sony’s own published support documentation plus current September 2026 trade-in and resale pricing, since skipping even one step, like forgetting to deactivate your PS5 as your primary console, can lock your new PS5 Pro out of your library until you fix it.

Why Selling Your Old PS5 Is Trickier Than It Looks

A PS5 isn’t just a box with a game inside it. It’s tied to your PlayStation Network account as a “primary console,” which means your digital games, subscriptions, and even some save data stay linked to that specific hardware unless you formally break the connection. Sell it without deactivating first, and the new owner can technically access parts of your account, while you lose the ability to activate your PS5 Pro as your new primary system without jumping through extra verification steps.

There’s also a pricing puzzle layered on top. GameStop, Best Buy, and private marketplaces all pay wildly different amounts for the same console, and those numbers shift with active promotions. As of late August 2026, GameStop’s own trade-in listings showed an original PS5 Disc console worth up to $290 in store credit or $203 in cash, while a PS5 Slim Disc console reached up to $300 in credit, according to a trade-in value breakdown compiled by GameNewsPlus. Best Buy separately advertises trade-in values reaching $375 in store credit on its trade-in offers page, plus a stacked $50 bonus toward a new PS5 or PS5 Pro purchase through its September 2026 console trade-in promotion. Picking the wrong channel can mean leaving $75 or more on the table.

None of this is covered in Sony’s own setup guides, since Sony doesn’t run an official PS5-to-PS5-Pro trade-in program of its own. The official PlayStation support page on transferring or disposing of a console only covers resetting and deactivating your hardware, not where to sell it. That gap is exactly what this guide fills.

Is the PS5 Pro Upgrade Even Worth Selling Your PS5 For?

Before you commit to the hassle of resetting, deactivating, and listing a console, it’s worth a sanity check on what you’re actually trading up for. The PS5 Pro’s GPU delivers roughly 45% more rasterization throughput than the standard PS5, according to hardware breakdowns covered in our PS5 Pro vs PS5 benchmark specs comparison, plus dedicated PlayStation Spectral Super Resolution (PSSR) upscaling hardware that base PS5 units simply don’t have. If your current library is mostly older PS4 titles or games that never received a PS5 Pro Enhanced patch, the day-to-day visual difference may be smaller than the $250 to $300 price gap between the two consoles suggests.

Spec	PS5 (Slim)	PS5 Pro
US retail price (Sept. 2026)	$649.99 (Disc) / $599.99 (Digital)	$899.99
GPU throughput	10.28 TFLOPS FP32	16.7 TFLOPS FP32
AI upscaling	Standard temporal upscaling only	Dedicated PSSR machine-learning block
Disc drive included	Yes (Disc Edition only)	No, sold separately for $79.99

If that comparison confirms the upgrade is worth it for you, the rest of this guide handles what to do with the console you’re leaving behind. If you’re still on the fence, it may be worth waiting for your most-played titles to pick up a PS5 Pro Enhanced patch before locking in the trade.

Prerequisites: What You Need Before You Start

Gather these before you touch a single settings menu. Skipping the prep stage is the single biggest reason sellers end up locked out of their own accounts later.

Your PSN account credentials (email and password), plus access to two-factor authentication if enabled
A stable internet connection on the PS5 you’re selling, needed for deactivation and the final system update check
An active PlayStation Plus subscription, or a USB drive with at least 32GB free, to back up save data (skip this and any unsynced saves are gone permanently)
Your new PS5 Pro, powered on and signed into the same PSN account, if you plan to transfer data directly
A microfiber cloth and compressed air for cleaning vents and controller ports before listing or trading in
Original box, power cable, HDMI cable, and one DualSense controller, since trade-in values and private sale prices both drop without accessories
Ten to fifteen minutes for the reset itself, though the full process including backups and packaging typically runs 60 to 90 minutes

System software matters too. Sony’s support documentation doesn’t list a specific minimum firmware version required to deactivate or reset a console, but running the latest available system update before you start avoids most of the sync errors that show up mid-process.

Step 1: Decide Trade-In, Cash Sale, or Private Listing

Before you back up or reset anything, figure out where the console is going, since that choice changes what you need to prepare. GameStop and Best Buy trade-ins are the fastest and lowest-effort options, converting your PS5 into store credit (often at a bonus rate toward a PS5 Pro) or straight cash on the spot. Private sales through Facebook Marketplace, eBay, or Swappa typically pay more but require photos, a listing, and meeting a stranger or shipping the unit yourself.

A 2026 resale value breakdown from Estimatik put current sold prices for a standard PS5 in good condition around $300 to $400 on marketplaces like eBay, with PS5 Slim units running $350 to $450 depending on the edition. Retailer trade-in programs, by contrast, tend to land lower unless there’s an active bonus promotion running. That gap is the entire reason this decision comes first, not last.

Step 2: Back Up Your Save Data and Screenshots

Sony’s support documentation is blunt about this: resetting a PS5 “deletes user and game data as well as any personalized settings” and the process “cannot be undone.” If you have PlayStation Plus, saves sync to the cloud automatically for most games, but it’s worth manually forcing a sync before you go further. Without PS Plus, back up manually to a USB drive.

Settings > Saved Data and Game/App Settings > Saved Data (PS5) > Cloud Backup > Upload to Cloud Storage
Settings > Saved Data and Game/App Settings > Saved Data (PS5) > USB Extended Storage or USB Drive > Copy to USB Drive

Screenshots and video clips captured through the Create button also live locally unless you’ve shared them or backed them up separately, so pull anything you want to keep off the console now, not after the reset.

Step 3: Compare Trade-In and Resale Values Across Channels

Pricing moves fast enough that a number you saw last month may already be stale. Here’s where things stood across the major channels as of September 2026, based on GameStop’s published trade-in listings, Best Buy’s trade-in program pages, and current marketplace sold-price data.

Console model	GameStop credit	GameStop cash	Best Buy credit	Private sale (typical)
PS5 (original, Disc)	Up to $290	Up to $203	Up to $375 (model-dependent)	$300–$400
PS5 (original, Digital)	Up to $275	Up to $192.50	Up to $375 (model-dependent)	$235–$265
PS5 Slim (Disc)	Up to $300	Up to $210	Up to $375 (model-dependent)	$350–$450
PS5 Slim (Digital)	Up to $280	Up to $196	Up to $375 (model-dependent)	$300–$360

GameStop’s figures come from its published per-SKU trade-in listings as tracked by GameNewsPlus in late August 2026, and the site notes that GameStop was running a bonus rate for trades applied toward a PS5 Pro purchase specifically, pushing an original PS5 Disc up to $319 in credit or $223.30 in cash when the trade funds a Pro upgrade. Best Buy’s trade-in program pays out as a Best Buy eGift Card rather than cash, and its exact quote depends on the specific model and condition entered into its online appraisal tool. Private marketplace figures reflect broader 2026 sold-listing ranges and will vary by your console’s cosmetic condition, included accessories, and local demand.

Private Marketplace Breakdown: eBay vs Facebook Marketplace vs Swappa vs Decluttr

Not all private channels behave the same way, and picking the right one depends on how much effort you want to put in versus how much you want to walk away with. eBay gives you the widest buyer pool and typically the highest ceiling on price, but you’ll pay final value fees and need to handle shipping and any buyer disputes yourself. Facebook Marketplace skips the fees entirely and works well for local, cash-in-hand meetups, though it comes with the safety considerations covered later in this guide.

Swappa positions itself as a curated marketplace specifically for tech resale, with listings vetted before they go live, and current listings there have shown PS5 units priced meaningfully above typical GameStop trade-in credit, according to 2026 marketplace tracking from Homeowner.com. Decluttr sits at the opposite end: it’s a quote-based buyback service rather than a listing marketplace, meaning you get an instant price estimate (recent figures for a PS5 in good condition landed around $380 according to that same 2026 tracking) and ship the console in without ever writing a listing or talking to a buyer, trading a bit of top-line value for convenience.

Channel	Typical payout speed	Fees	Effort required
eBay	2–5 days after sale + shipping	~13% final value fee	High (listing, shipping, disputes)
Facebook Marketplace	Instant (cash meetup)	None	Medium (listing, meetup logistics)
Swappa	Instant to a few days	Small flat listing fee	Medium (listing, buyer messaging)
Decluttr	Same-day quote, paid after inspection	None (built into quote)	Low (ship and wait)

Step 4: Check Current Retail Prices Before You Commit

Knowing what a new PS5 Pro actually costs helps you judge whether a trade-in bonus is worth chasing or whether you’re better off selling privately and buying outright. Sony’s official U.S. pricing, confirmed in its March 27, 2026 blog post and still in effect as of September 2026, breaks down as follows.

Console	US retail price (Sept. 2026)	Prior price (pre-April 2026)
PS5 (Slim, Disc)	$649.99	$549.99
PS5 Digital Edition (Slim)	$599.99	$499.99
PS5 Pro	$899.99	$749.99

That $899.99 sticker is a $150 jump from the PS5 Pro’s price just a year earlier, and it’s part of why trade-in bonuses matter more this cycle than in past PS5 upgrade waves. A $319 GameStop credit against an $899.99 console still leaves a steep gap, which is exactly why comparing all three channels in Step 3 pays off before you decide anything else. Restock and pricing trackers like Tom’s Guide’s PS5 Pro restock coverage confirm the $899 price has held steady at major retailers since the March 2026 increase, so there’s little reason to expect a near-term discount that would change this math.

Step 5: Disable Console Sharing and Offline Play

This is the step most sellers skip, and it’s the one that causes the most headaches afterward. Every PSN account has one “primary” PS5 designated for offline play and automatic license sharing. If you sell your console without removing that designation, the buyer inherits partial access to your digital library until you deactivate it, and you can’t set your new PS5 Pro as primary without going through account recovery steps.

Settings > Users and Accounts > Other > Console Sharing and Offline Play > Disable

Confirm the prompt when it appears. This single toggle is the official mechanism Sony’s support documentation points to for removing a console’s primary status, and it takes effect immediately.

Step 6: Sign Out of Your PSN Account

With console sharing disabled, sign every user profile out of the system entirely.

Settings > Users and Accounts > Other > Sign Out

Repeat this for any secondary user profiles on the console, including family member or child accounts, before moving to the factory reset. Signing out doesn’t remove your PSN account from Sony’s servers, and your account stays fully accessible from your new PS5 Pro. It just severs the local link on the console you’re getting rid of.

Step 7: Remotely Deactivate If You’ve Already Lost Access

Already shipped the console, or discovered the drive won’t power on? Sony still lets you break the link remotely, though with one restriction: this method can only be used once every six months per account, according to Sony’s account management documentation.

account.sonyentertainmentnetwork.com > Account Management > Devices > Deactivate All Consoles

This nukes the primary status of every console tied to your account at once, so only use it as a fallback rather than routine practice, and immediately reactivate your PS5 Pro as primary afterward. Sony’s official deactivation support page covers this same process in more detail, including what to do if you’re locked out of the associated email address.

Step 8: Factory Reset the Console

Once you’re signed out and deactivated, wipe the system. This is Sony’s official path, taken directly from PlayStation’s support article on restoring default settings.

Settings > System > System Software > Reset Options > Reset Your Console

Select “Reset Your Console” rather than “Change Settings,” which only adjusts individual toggles. Sony’s official support page on restoring default settings confirms a full reset erases user data, game installs, and personalized settings, and that deleted data cannot be restored once the process finishes. It typically takes 5 to 10 minutes depending on how much is installed on the internal drive. You do not need to physically remove or wipe the internal SSD separately, since the console-level reset already clears user and game data from it.

Worth noting: this is a different process from the disc drive removal some sellers also handle when parting with a PS5 Pro-adjacent setup. If you’re separately selling or repurposing a standalone PS5 disc drive attachment, that unit clips off independently of anything happening to the console’s internal storage during a factory reset, and it retains its own resale value if kept in working condition.

Step 9: Inspect, Clean, and Test Before Listing or Trading In

A freshly reset console with dusty vents and a sticky controller still loses value. Wipe down the case with a microfiber cloth, use compressed air on the rear vents and controller charging port, and power the system on once more to confirm it boots cleanly to the fresh setup screen (proof to a buyer, or to a GameStop associate, that the reset actually worked). Check that the disc drive, if present, ejects properly and that both HDMI and power ports show no bent pins or corrosion.

If you’re trading in through GameStop, note that its terms explicitly require the console to be “in full working condition to receive full value,” per its own trade-in listing pages. A console that powers on but won’t read discs, or a controller with drifting sticks, gets appraised down or rejected outright.

Step 10: Photograph and List, If Selling Privately

Skip this step for a retail trade-in. For a private sale, photograph the console from multiple angles, including the serial number sticker on the underside, the controller, all included cables, and the original box if you kept it. Listings with complete accessory photos consistently sell faster and closer to asking price than bare console-only listings, since buyers are wary of consoles missing power bricks or HDMI cables in this market.

Title: PS5 [Slim/Original] [Disc/Digital] Edition — Factory Reset, [Condition], Full Bundle
Description: Selling due to PS5 Pro upgrade. Factory reset and deactivated from my PSN account.
Includes: console, [1/2] DualSense controller(s), power cable, HDMI cable[, original box].
Condition: [describe any cosmetic wear, working condition of all ports/drive]
Price: $[amount] firm / OBO

Step 11: Package and Hand Off Safely

For in-store trade-ins, bring the console, controller, and cables loose or in a bag; GameStop and Best Buy don’t require original packaging, though having it can occasionally nudge condition grading up. For shipped private sales, use the original retail box if available, wrap the console in anti-static bubble wrap, and pack cables separately to prevent port damage in transit. Always use tracked, insured shipping for anything over $200, and photograph the packed box before sealing it as proof of condition at hand-off.

For local meetups arranged through Facebook Marketplace or similar platforms, meet in a public, well-lit location, ideally a police department’s designated “safe exchange” zone if your area has one, and accept payment before handing over the console rather than after. Cashier’s checks and unfamiliar payment apps are common vectors for scams in secondhand electronics sales, so cash or a verified instant transfer confirmed as received in your account is the safer standard.

Step 12: Set Up and Activate Your New PS5 Pro

With the old console sold and deactivated, power on your PS5 Pro, sign into the same PSN account, and confirm it prompts you to activate it as your new primary console. Accept the prompt, then transfer over any games and settings you want carried forward. If you’re moving from a PS5 Slim rather than starting fresh, the full data-migration process, including LAN transfer speeds and what does and doesn’t carry over automatically, is covered separately in our PS5 Slim to PS5 Pro upgrade guide.

Once your library is back and the Pro is set as primary, it’s worth spending ten minutes confirming your most-played games are actually running in their enhanced modes rather than defaulting to standard PS5 settings, a step detailed in our guide to enabling PS5 Pro Enhanced graphics.

5 Common Pitfalls When Selling Your Old PS5

Resetting before backing up saves. Once you hit “Reset Your Console,” Sony’s own documentation confirms the data is gone for good. Cloud sync isn’t automatic for every title, so verify manually.
Forgetting to disable console sharing. This is the step that leaves your new PS5 Pro unable to activate as primary without extra account recovery hassle.
Assuming a factory reset removes your PSN account entirely. It doesn’t. Your account stays live on Sony’s servers; the reset only clears local data and settings on that specific unit.
Trading in without checking all three channels first. The spread between GameStop’s base rate and Best Buy’s bonus-stacked offer, or a private sale, regularly runs $75 to $150 on the same console.
Shipping without insurance or tracking. Secondhand console shipments are a common target for “item not received” disputes; tracked and insured shipping protects both sides.

Troubleshooting: 8 Common Issues

“Reset Your Console” option is grayed out. Make sure no system update is actively downloading or installing in the background; wait for it to finish, then retry.
Can’t sign out because of an error. Restart the console in Safe Mode and select “Rebuild Database,” then attempt sign-out again from the normal home screen.
Deactivation button doesn’t appear in account settings. This usually means the console isn’t currently set as your primary system; check Settings > Users and Accounts > Other to confirm its current status first.
Remote deactivation via the website is unavailable. Sony limits this to once every six months per account; if you used it recently, you’ll need physical access to the console instead.
Cloud backup shows an error mid-upload. Confirm your PlayStation Plus subscription is active and not expired, since cloud saves require a paid tier for most games.
Console won’t boot after reset, stuck on the PS5 logo. Hold the power button for 7+ seconds to force shutdown, then boot into Safe Mode and select “Reinstall System Software” using a USB drive with the latest firmware file.
GameStop or Best Buy quotes a lower price in-store than the online estimate. Online estimates are provisional; in-store staff physically test the drive, ports, and controller and adjust for any wear the online tool couldn’t detect.
Buyer claims the console won’t read their PSN sign-in after purchase. This typically means deactivation didn’t fully process; walk them through Settings > Users and Accounts, or have them contact PlayStation Support directly to force a deactivation on your account’s end if needed.

GameStop vs Best Buy vs Selling Privately: Which Should You Pick?

There’s no universal right answer, but the trade-offs are consistent. GameStop is the fastest option and pays out same-day, either as store credit toward your PS5 Pro purchase or as cash at a noticeably lower rate, per its own published cash-versus-credit split. Best Buy’s trade-in program tends to pay more on paper thanks to its stacked bonus promotions, but it only pays in store credit via an eGift Card, which only makes sense if you’re actually buying your PS5 Pro from Best Buy anyway.

Private sales through Facebook Marketplace, eBay, or Swappa consistently pay the most, often by a wide margin over retail trade-in credit, based on 2026 sold-listing data from resale trackers like Estimatik. The cost is your own time: photographing the console, writing a listing, fielding messages, and either shipping it or meeting a buyer in person. If your PS5 Pro purchase is time-sensitive and you’d rather have the trade-in value applied instantly at checkout, retail wins. If you have a week to spare and want to maximize what you get back, private sale wins almost every time.

Advanced Tips for Maximizing Your Trade-In or Resale Value

Time your trade around active promotions. GameStop and Best Buy both run periodic bonus events, like the Pro-upgrade bonus credit referenced earlier, that can add $20 to $50 on top of the standard rate for a limited window. Checking both retailers’ current promo pages before committing, rather than trading in on the first day you decide to upgrade, is worth the extra five minutes.

Keep the box. Consoles listed with complete original packaging on private marketplaces routinely command a premium over bare-console listings, since buyers associate original boxes with lower total mileage and more careful past ownership. If you no longer have it, a generic padded shipping box with proper anti-static wrap is an acceptable substitute for private sales, just not for maximizing GameStop or Best Buy’s cosmetic grading.

Bundle in extra accessories separately rather than folding them into the console price. A second DualSense controller or a PS5 disc drive attachment sold as an add-on, rather than bundled silently into one flat price, tends to net more combined value than a single “everything included” listing, since buyers can see exactly what they’re paying for each piece.

If you added an external SSD or USB storage drive to your old PS5, disconnect and keep it. External storage drives aren’t part of the console sale unless you explicitly list them, and most buyers don’t expect them included at the base asking price.

Complete Project: Full Checklist From Purchase to Sold

Here’s the entire process end to end, condensed into a single reference checklist you can follow in order.

Decide your sale channel: GameStop, Best Buy, or private marketplace
Back up save data via PS Plus cloud or USB drive
Compare current trade-in and resale values across all channels
Check current PS5 Pro and PS5 retail pricing to judge trade-in value fairly
Disable Console Sharing and Offline Play
Sign out of your PSN account (all user profiles)
Remotely deactivate only if physical access is already lost
Factory reset the console via Reset Options
Clean and test the console, controller, and all ports
Photograph and write a listing, if selling privately
Package securely and hand off safely (insured shipping or public meetup)
Activate your PS5 Pro as your new primary console and transfer your library

Budget roughly 60 to 90 minutes total if you’re backing up a large save library and writing a private listing; closer to 20 minutes if you’re doing a same-day GameStop or Best Buy trade-in with nothing more than a factory reset in between.

Don’t Forget the Disc Drive If You’re Keeping One Console for Media

Some households don’t sell the old PS5 outright, they repurpose it as a second console for a kid’s room or a media-room setup while the PS5 Pro becomes the main system. If that’s your plan, remember that the PS5 Pro shipped without a disc drive from day one, a design choice CNET flagged as a $700 console that doesn’t include a $80 accessory most buyers assume comes standard. If your physical game collection stays with the console you keep, you won’t need to buy a second drive; if it’s moving to the Pro, budget the extra $79.99 for Sony’s official add-on, or fold that cost into your decision about whether to sell the old console for cash instead.

What Happens to Your Old PS5’s Value Over Time

Console resale values don’t hold steady. A 2026 refurbished-market analysis from Standard Mobile Co. tracked average depreciation on original-chassis PS5 units at roughly 36 to 37% off original MSRP within the first several years, while PS5 Slim units, being newer, held closer to 23 to 27% depreciation over the same window. That gap matters for timing: the longer you wait after buying your PS5 Pro to sell the old console, the more its resale ceiling erodes, both from natural depreciation and from GameStop and Best Buy periodically revising trade-in tables downward as newer stock enters circulation.

Sony’s broader shift away from physical media adds another wrinkle. The company has signaled it will wind down new physical disc manufacturing later this decade, which some resale trackers expect to modestly firm up prices for disc-capable consoles like the standard PS5 Disc Edition over time, since supply of new disc-compatible hardware will eventually shrink. That’s a long-term dynamic rather than a reason to hold onto your console for months waiting for a price swing, though.

What If You’d Rather Donate or Recycle Than Sell?

Not everyone wants to deal with listings, trade-in counters, or shipping labels for a console that might only fetch a couple hundred dollars. If that’s you, the deactivation and factory reset steps in this guide still apply exactly the same way, since donating a console with your PSN account still attached carries the same risk as selling one that way. Local charities, schools, and community centers frequently accept working game consoles for youth programs, and some electronics recyclers will take a non-functional PS5 off your hands responsibly rather than having it end up in a landfill. Either path skips the pricing research in Step 3 entirely, but Steps 2, 5, 6, and 8 (backup, deactivate, sign out, and reset) are non-negotiable regardless of where the console ends up.

How Long the Whole Process Actually Takes

People consistently underestimate this. The technical steps, backup, deactivation, sign-out, and reset, take maybe 20 minutes combined if your save library is small and your internet connection is fast. What actually eats time is everything around those steps: researching current trade-in values across two or three retailers, photographing the console properly if you’re listing it privately, writing a description that doesn’t undersell the bundle, and then waiting for a buyer to respond if you’re not doing a same-day retail trade-in.

Realistically, plan for same-day turnaround if you’re walking into a GameStop or Best Buy with the console already reset and cleaned. Plan for anywhere from a few days to two weeks if you’re selling privately and waiting for the right buyer at the price you want, particularly if you’re holding out for a number closer to the top of the $300 to $450 range this guide covers rather than accepting the first lowball offer that comes in.

Frequently Asked Questions

Does Sony offer an official PS5-to-PS5-Pro trade-in program?
No. Sony’s own support documentation covers deactivating and resetting your console, but the company doesn’t run a trade-in program itself. Trade-ins go through third-party retailers like GameStop and Best Buy instead.

Do I need to wipe the internal SSD separately before selling?
No. A full console reset through Settings > System > System Software > Reset Options already clears user data and game installs from the internal drive. There’s no separate SSD-wipe step required for a standard resale.

Will factory resetting my PS5 delete my PSN account?
No. A factory reset only erases data and settings stored locally on that console. Your PlayStation Network account and any associated purchases remain fully accessible from any other PlayStation console you sign into.

Is GameStop or Best Buy the better trade-in option?
It depends on active promotions and whether you’re buying your PS5 Pro from that same retailer. Best Buy’s published trade-in ceiling runs higher, but it pays out only in store credit. GameStop offers a cash option, though typically at a lower rate than its store-credit offer.

How much can I realistically get for a used PS5 in September 2026?
Based on current sold-listing data, a standard PS5 Disc console in good condition typically sells for $300 to $400 privately, while PS5 Slim models run somewhat higher given their newer age. Retail trade-in credit generally lands lower unless a bonus promotion is active.

What if I already shipped or gave away my PS5 without deactivating it?
Sign into your account at account.sonyentertainmentnetwork.com and use the remote deactivation option under Account Management to deactivate all devices tied to your account. This can only be done once every six months per Sony’s account policy.

Can I sell my PS5 without the original box?
Yes, both retail trade-ins and private sales accept consoles without original packaging, though private listings with complete original boxes tend to sell faster and at slightly higher prices.

Should I include my DualSense controller and cables when I sell?
Yes, unless you plan to keep them for your PS5 Pro. Complete bundles with a controller, power cable, and HDMI cable consistently appraise and sell for more than a bare console alone, both at retail trade-in counters and on private marketplaces.