According to new documents obtained through a Freedom of Information Act request, an undergraduate working with DOGE requested that his work for HUD count towards his University of Chicago degree.
First-Contact Resolution: The Metric That Actually Matters Your support team is drowning in tickets. They close them, but customers are coming back with the same problems two weeks later. You’re paying for support twice: once when they submit the ticket the first time, again when they submit it the second time. By then, you’ve lost…
WIRED rebuilt Flock’s latest search tool from code the company sends to a police officer’s browser. Its AI can keep watch across multiple cameras for anyone fitting a written description.
While companies promise they can help users monitor gut health, experts suggest that smart toilets provide little in the way of benefits to the average person.
If you’ve had to fill up your vehicle’s gas tank or buy a plane ticket lately, you’ve probably felt the effects of rising fossil-fuel prices. But farmers buying fertilizer for their crops are especially aware of just how far the ripple effects of the conflict in Iran have spread. Fertilizer prices have been on a…
Microsoft is changing how it reports its finances to investors by splitting its businesses into two segments and disclosing quarterly revenue for its Azure cloud business for the first time. The changes are meant to reflect the ongoing impact of AI on Microsoft and how the company now operates. The software giant has previously reported…
To keep scammers at bay, dating apps are embracing biometric scanning tools and “verified human” badges. These moves are sparking concerns about surveillance and privacy.